- Product video
SoverSky Unicorn Helmet
The Most popular Helmet, specially designed for SoverSky Chopper Scooter
Spotlight and event data recorded (support 1080p and 720p)
When can you Prepare my product after I place the order at your website ?
-- The handling time of warehouse usually take 12 hours
When can you ship my order out ?
-- We will book the freight from our broker at same time of preparing
Which freight company do you use ?
-- We work with a third part broker LTL company ,they will choose the best carrier for you
When do I expect to get my scooters ?
-- Depend on your location , take around 2-5 workdays.
How can I track my goods ?
-- Pls pay attention to our website , we will update the track number as soon as shipping out .
What should I do when I get the call from carrier ?
-- Pls check the package first ,if item is defective, damaged or if you receive the wrong item , pls refuse to sign or leave remark at the BOL ,then we will claim it
Can I cancel my order after I place it at your website ?
-- Pls contact us immediately ,if we haven’t ship out , we will cancel it for free .
Can I cancel the order after you ship it out ?
-- We need to collect the around shipping cost and 10% re-stock fee .
Can I return the goods after we receive it ?
-- If you keep the package well and we can sell without any re-packing , yes,but we need to collect the around shipping cost and 10% re-stock fee .
Can I return the goods after we use ?
-- Within 15 days, we will accept .You need to pack it at our original package, We need to collect the around shipping cost and 30% re-stock fee.
What is your warranty policy ?
-- 1 Year for Main frame , lithium battery ,Motor and Controller
When can we get the spare parts for replacement ?
--Depend on our stock , usually 3-5 days , if out of stock , 10-40 business days .
Can I have more information about the policy ?
-- Pls refer https://soversky-us.com/pages/warranty